The telephone exchange

Queens Road

By Ian Hudson

Photo:The telephone exchange.

The telephone exchange.

JLP Archive Collection

In the days before call centres, only one or two Partners manned the switchboard.  Calls were then directed to the shop floor where the telephone had to be answered within six rings.

This page was added by Ian Hudson on 19/09/2007.
Comments about this page

The telephonist here is Jane Hudson, a Saturday only assistant who occasionally helped out on the switchboard.

By Ian Hudson
On 19/09/2007

In those days there were two telephone systems.  One for external calls and one for internal calls.

If you wanted to make an external call, you lifted the receiver of an external phone and asked the operator for a line, you could then dial the number.

The internal system was only for communicating within the branch.  Calls to other branches had to be made via the external telephone system.

By Michael Horniman
On 29/09/2007

Jane is wearing the "Natalie" business dress blouse.

By Jo Spence
On 24/04/2008